General Policy
BONDWARD offers digital products and services. Because the products are delivered digitally, refund eligibility may be limited once access, download instructions, or product delivery has been provided.
60-Day Refund Window
If your offer includes a 60-day money-back guarantee, refund requests must be submitted within 60 days from the original purchase date.
Requests submitted after the applicable refund period may not be eligible for review or approval.
Eligible Refund Reasons
- Duplicate purchase made by mistake
- Technical access issue that cannot be resolved in a reasonable time
- Charge made in error
- Other valid reasons reviewed on a case-by-case basis
Non-Refundable Situations
- Failure to use the product after delivery
- Change of mind without valid basis where policy does not permit it
- Lack of user skill, knowledge, or time to implement the product
- Expectations of guaranteed results, income, or specific outcomes
How to Request a Refund
To request a refund, contact support using the contact details on the Contact page and include:
- Your full name
- Your purchase email
- Date of purchase
- Reason for the refund request
- Any helpful supporting information
Processing
Approved refunds are processed through the original payment provider. Processing time may vary depending on the payment platform, bank, or card issuer.
Policy Updates
BONDWARD reserves the right to update or modify this Refund Policy at any time without prior notice. The most recent version displayed on this page will apply.